Privacy Policy

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you provide

When you fill out our contact or estimate request form, we collect your name, phone number, email address, service address, and the details of your project. If you call or email us directly, we may also retain a record of that communication.

Information collected automatically

When you visit our website, we or our third-party analytics providers may automatically collect information such as your IP address, browser type, pages visited, time spent on pages, and the referring page. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To schedule appointments and follow up on ongoing projects
• To send you information about our services if you request it
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website may use cookies - small text files stored on your device - to improve your browsing experience and analyze site traffic. We may use third-party analytics services such as Google Analytics, which collect anonymous usage data subject to their own privacy policies.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of the website.

4. Data Sharing

We may share your information with trusted third parties only in these circumstances:

• Service providers who help us operate our website or contact form platform (such as form processing services), who are bound to keep your data confidential
• When required by law, such as in response to a court order or legal process
• To protect the rights, safety, or property of Stephenville Insulation, our customers, or the public

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with legal requirements. Contact form submissions and project records are typically retained for up to three years. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at sales@insulationstephenville.com.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. We encourage you to review this page periodically for changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: